Privacy Policy

Effective Date: 01st January 2025

At Snowy Delights, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, mobile application, or interact with us in any way. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

  • Name, email address, phone number, and delivery address when placing orders or signing up for our services.
  • Payment details when making online transactions.

1.2 Non-Personal Information:

  • Browser type, device information, IP address, and browsing behavior on our website for analytics and improvements.

1.3 Cookies and Tracking Technologies:

  • We use cookies to enhance your experience, track website usage, and provide personalized recommendations.

2. How We Use Your Information

We use your information to:

  1. Process and deliver your orders efficiently.
  2. Send updates about your order status.
  3. Offer personalized deals, discounts, and marketing materials.
  4. Improve website performance and user experience.
  5. Ensure compliance with legal requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  1. Payment gateways and service providers for transaction processing.
  2. Delivery partners for order fulfillment.
  3. Legal authorities, if required by law.

4. Data Security

We implement robust security measures to protect your personal data. This includes encrypted transactions, secure servers, and restricted access to your information. While we strive to keep your data secure, no method of transmission over the internet is entirely secure.

5. Your Rights

You have the right to:

  1. Access, update, or delete your personal information by logging into your account or contacting us.
  2. Opt out of receiving promotional emails or notifications.
  3. Disable cookies through your browser settings.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites.

7. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting. Please review this page regularly to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

  • Email: info@snowydelights.com
  • Phone: +61 2 9012 0394
  • Address: 146 Eskdale St, Minchinbury NSW 2770, Sydney, Australia