Welcome to Snowy Delights! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website or placing an order, you agree to comply with and be bound by these terms. If you disagree with any part of these terms, you may not use our website or services.

1. General Information

1.1 This website is owned and operated by Snowy Delights.

1.2 Our restaurant specializes in ice cream, momos, and other related food items.

1.3 The use of this website is subject to the following terms of use.

2. Ordering and Payment

2.1 All orders placed through our website are subject to availability.

2.2 Prices are displayed in AUD and include applicable taxes unless stated otherwise.

2.3 Payments can be made using the options available on the website, including but not limited to credit cards, debit cards, and digital wallets.

2.4 Once an order is placed, cancellations or modifications may not be allowed, depending on the status of the order.

3. Delivery and Pickup

3.1 Delivery services are offered within specified areas as mentioned on the website.

3.2 Estimated delivery times are provided but may vary due to factors beyond our control, such as traffic or weather conditions.

3.3 Pickup orders must be collected from the specified location within the allocated time frame.

4. Refund and Cancellation Policy

4.1 Refunds may be provided at the discretion of Snowy Delights in cases of incorrect or unsatisfactory orders.

4.2 Cancellations may only be accepted if the order preparation has not started.

4.3 If you encounter an issue with your order, please contact us immediately at +61 290120394.

5. Food Safety and Allergies

5.1 While we take utmost care in preparing food, we cannot guarantee a completely allergen-free environment.

5.2 Customers are advised to review product descriptions and inform us of any allergies or dietary restrictions before placing an order.

6. User Responsibilities

6.1 You agree to use this website for lawful purposes only.

6.2 Any unauthorized use of this website may give rise to a claim for damages or be considered a criminal offense.

7. Intellectual Property

7.1 All content on this website, including images, text, and logos, is the property of Snowy Delights and is protected by intellectual property laws.

7.2 You may not reproduce, distribute, or use our content without prior written consent.

8. Limitation of Liability

8.1 Snowy Delights is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

8.2 While we strive to provide accurate information, we do not guarantee the completeness or accuracy of content on our website.

9. Privacy Policy

9.1 Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms and Conditions

10.1 We reserve the right to update these terms and conditions at any time without prior notice.

10.2 Continued use of the website after such updates constitutes your acceptance of the revised terms.

11. Contact Information

If you have any questions about these terms, please contact us:

  • Email: orders@snowydelights.com

  • Phone: +61 2 9011 6785

  • Address: 146 Eskdale St, Minchinbury NSW 2770, Sydney, Australia

Thank you for choosing Snowy Delights. We look forward to serving you delicious ice cream, momos, and more!